jadbaj Privacy Policy

jadbaj is an online gaming platform operated for players in Bangladesh. When this Privacy Policy refers to "jadbaj", "we", "us", or "our", it means the jadbaj platform and the team responsible for operating it. When it refers to "you" or "your", it means you as a registered player or visitor to the jadbaj website or app.

jadbaj acts as the data controller for the personal information collected through the platform. This means jadbaj determines the purposes and means of processing your personal data. If you have any questions about how jadbaj handles your data, you can contact us at [email protected].

This Privacy Policy covers the jadbaj website at jadbaj.net, the jadbaj mobile application, and all associated services. It does not cover third-party websites or services that may be linked from the jadbaj platform.

jadbaj collects personal data in the following categories:

jadbaj does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations (for example, if you voluntarily disclose a gambling problem when requesting self-exclusion).

jadbaj uses your personal data for the following purposes:

• Account management: Creating and maintaining your jadbaj account, verifying your identity, and managing your login credentials.
• Payment processing: Processing deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining accurate financial records.
• Platform operation: Delivering the jadbaj gaming experience, recording bet outcomes, and maintaining game integrity.
• Fraud prevention: Detecting and preventing fraudulent activity, money laundering, and abuse of the jadbaj bonus system.
• Legal compliance: Meeting anti-money laundering (AML) obligations, responding to lawful requests from regulatory authorities, and maintaining records as required by law.
• Customer support: Responding to your queries, resolving disputes, and improving the jadbaj support experience.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling and administering self-exclusion and limit tools.
• Platform improvement: Analysing usage data to improve jadbaj features, fix bugs, and optimise performance.
• Communications: Sending you account-related notifications, security alerts, and — where you have opted in — promotional messages about jadbaj offers.

jadbaj does not use your data for automated decision-making that produces legal or similarly significant effects without human review. If jadbaj ever introduces such processes, you will be informed and given the right to request human review.

jadbaj processes your personal data on the following legal grounds:

• Contract performance: Processing necessary to provide the jadbaj gaming service you have signed up for, including account management and payment processing.
• Legal obligation: Processing required to comply with AML regulations, age verification requirements, and other applicable laws.
• Legitimate interests: Processing for fraud prevention, platform security, and improving the jadbaj service, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications, where you have explicitly opted in. You can withdraw this consent at any time by contacting jadbaj support or updating your account preferences.

jadbaj does not sell your personal data. jadbaj shares your data only in the following limited circumstances:

• Payment providers: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Identity verification providers: Third-party KYC (Know Your Customer) services receive identity documents and data to verify your age and identity as required by law.
• Fraud prevention services: jadbaj shares data with fraud detection providers to protect the platform and its players from fraudulent activity.
• Regulatory authorities: jadbaj may be legally required to share data with government bodies, law enforcement, or financial regulators. jadbaj will comply with lawful requests and will notify you where permitted by law.
• IT and infrastructure providers: Cloud hosting and technical service providers who process data on jadbaj's behalf under strict data processing agreements.

All third parties who receive jadbaj player data are contractually required to handle it securely, use it only for the specified purpose, and not share it further without jadbaj's authorisation.

jadbaj uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit jadbaj.

• Essential cookies: Required for the jadbaj platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options on jadbaj.
• Analytics cookies: Help jadbaj understand how players use the platform so we can improve it. Data collected is aggregated and anonymised where possible.
• Marketing cookies: Used only if you have opted in to receive personalised jadbaj promotions. You can opt out at any time.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the jadbaj platform. For most players, the default cookie settings on jadbaj are appropriate and do not require any changes.

jadbaj retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. The following retention periods apply:

• Account and identity data: Retained for the duration of your jadbaj account plus 5 years after closure, as required by AML regulations.
• Financial transaction records: Retained for 7 years from the date of the transaction in accordance with financial record-keeping requirements.
• Gaming history: Retained for 3 years from the date of each gaming session.
• Support communications: Retained for 2 years from the date of the last communication.
• Technical and usage data: Retained for 13 months from collection, then aggregated or deleted.

When data is no longer required, jadbaj securely deletes or anonymises it. Anonymised data — where it is no longer possible to identify you from the data — may be retained indefinitely for statistical and analytical purposes.

As a jadbaj player, you have the following rights over your personal data:

To exercise any of these rights, contact jadbaj at [email protected] with the subject line "Data Rights Request". jadbaj will respond within 30 days. In some cases, jadbaj may need to verify your identity before processing the request.

jadbaj takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:

• All data in transit is encrypted using TLS 1.2 or higher.
• Passwords are stored using strong one-way hashing algorithms — jadbaj staff cannot see your password.
• Access to player data within jadbaj is restricted on a need-to-know basis.
• Regular security audits and penetration testing are conducted on the jadbaj platform.
• Payment data is handled by PCI-DSS compliant payment processors — jadbaj does not store raw payment credentials.
• Suspicious login attempts trigger automatic account protection measures.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, jadbaj will notify affected players without undue delay and take immediate steps to contain and remediate the breach.

jadbaj is strictly an 18+ platform. jadbaj does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the jadbaj platform.

If jadbaj becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you believe a minor has registered on jadbaj, please contact us at [email protected] immediately.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms including jadbaj. More information is available on the Responsible Gaming page.

jadbaj may update this Privacy Policy from time to time to reflect changes in how we handle your data, changes in applicable law, or improvements to the jadbaj platform. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes — particularly those that affect your rights or how jadbaj uses your data in a material way — jadbaj will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of jadbaj after the updated policy has been published constitutes your acceptance of the revised terms.

We recommend checking this page periodically so you stay informed about how jadbaj protects your privacy. If you have any concerns about a change to this policy, contact jadbaj support before continuing to use the platform.

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the jadbaj team:

For data rights requests, please use the subject line "Data Rights Request" in your email so jadbaj can route it to the correct team promptly. You may also review the Terms and Conditions for further information about your rights as a jadbaj player.